Refund policy

Refund Policy

Last updated: September 15, 2026

Thank you for shopping at Synchronicitie. We want you to be completely satisfied with your purchase. Please read our refund policy carefully.

Returns

We accept returns within 30 days of the delivery date. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

Non-Returnable Items

  • Gift cards
  • Downloadable software or digital products
  • Items marked as final sale

Refund Process

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 7–10 business days to your original payment method.

Late or Missing Refunds

If you haven't received a refund after 10 business days, please first check your bank account, then contact your credit card company or bank. If you still have not received your refund, please contact us at support@Synchronicitie.store.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item, please email us at support@Synchronicitie.store.

Contact Us

If you have any questions about our Refund Policy, please contact us:

Email: support@Synchronicitie.store